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Data Privacy 
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Privacy Policy

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1) Information about the collection of personal data and contact details of the data controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 The data controller responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Hélène Todorova, Vibe Entertainment GmbH, Maximiliansplatz 5, 80333 Munich, Germany, Tel.: 004916099188898, Email: info@stretchingpanda.de The data controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the data controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" and the lock symbol in your browser's address bar.

2) Data collection when visiting our website

When using our website for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • The visited website

  • Date and time of access

  • Amount of data sent in bytes

  • Source/reference from which you accessed the page

  • Used browser

  • Used operating system

  • Used IP address (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 (1) lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. No further use or disclosure of this data occurs. However, we reserve the right to retrospectively check the server log files if there are concrete indications of illegal use.

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable your browser to be recognized the next time you visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can find the duration of the respective cookie storage in the overview of the cookie settings of your web browser.

Some of the cookies are used to simplify the ordering process by storing settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the execution of the contract, in accordance with Art. 6 (1) lit. a GDPR in the case of consent granted, or in accordance with Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

Please note that you can set your browser to inform you about the setting of cookies and to decide individually about their acceptance or to exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/win...

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben...

Chrome: https://support.google.com/chrome/answer/95647?hl=...

Safari: https://support.apple.com/de-de/guide/safari/sfri1...

Opera: https://help.opera.com/de/latest/web-preferences/#...

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contacting us

When you contact us (e.g. via contact form or email), personal data is collected. The data that is collected when using a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The processing of this data is based on our legitimate interest in responding to your request in accordance with Art. 6 (1) lit. f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6 (1) lit. b GDPR. Your data will be deleted after final processing of your inquiry. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal retention obligations to the contrary.

5) Data processing for opening a customer account and for contract processing

In accordance with Art. 6 (1) lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data that is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the data controller. We store and use the data you provide to us for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after the retention periods required by tax and commercial law have expired, unless you have expressly consented to further use of your data or a legally permitted further data use has been reserved on our part.

6) Data processing for order processing

6.1 To process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information. The personal data we collect will be passed on to the shipping company commissioned with the delivery within the scope of the contract processing, insofar as this is necessary for the delivery of the goods. Your payment data will be passed on to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly about this below. The legal basis for the transfer of data is Art. 6 (1) lit. b GDPR.

6.2 Use of Payment Service Providers (Payment Services)

  • PayPal

  • When paying via PayPal, credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "installment payment" via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 (1) lit. b GDPR and only insofar as this is necessary for payment processing.

  • PayPal reserves the right to carry out credit checks for the payment methods credit card via PayPal, direct debit via PayPal or, if offered, "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies on the basis of PayPal's legitimate interest in determining your solvency pursuant to Art. 6 (1) lit. f GDPR. PayPal uses the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding whether to offer the respective payment method. The credit check can contain probability values (so-called score values). If score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. The calculation includes, but is not limited to, address data. For further information on data protection law, including the credit agencies used, please refer to PayPal's data protection declaration: link

  • Stripe

  • If you choose a payment method offered by the payment service provider Stripe, the payment will be processed by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will provide the information you provided during the ordering process, along with information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only to the extent necessary. You can find more information about Stripe's data protection at the URL link.

7) Use of videos

Use of YouTube videos

This website uses the YouTube embedding function to display and play videos from the provider "YouTube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

The extended data protection mode is used, which, according to the provider, only triggers the storage of user information when the video(s) is/are played. If the playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behavior. According to information from "YouTube", these serve, among other things, to collect video statistics, improve user-friendliness and prevent abusive behavior. If you are logged in to Google, your data is assigned directly to your account when you click on a video. If you do not want your profile to be associated with YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 (1) lit. f GDPR on the basis of Google's legitimate interests in the insertion of personalized advertising, market research and/or the needs-based design of its website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.

In the course of using YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA.

Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established each time this website is accessed, which may trigger further data processing procedures without our influence.

Further information on data protection at "YouTube" can be found in the provider's data protection declaration at: link

8) Online marketing

Google AdSense

This website uses Google AdSense, an online advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses web beacons (invisible graphics) to collect information. Through the use of web beacons, simple actions such as visitor traffic on the website can be recorded and collected. The information generated by the cookie and/or web beacon about your use of this website (including your IP address) is usually transferred to a Google server in the USA and stored there.

Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense is not merged with other Google data. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google.

The described processing of data is carried out in accordance with Art. 6 (1) lit. f GDPR for the purpose of targeting users with advertising by third parties whose ads are displayed on this website based on the evaluated user behavior. At the same time, this processing serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content to users.

You can permanently deactivate the use of cookies for interest-based advertising through Google by following the link below and downloading and installing the plug-in provided there: link

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.

Based on the use of Google AdSense, personal data may also be transmitted to the servers of Google LLC. in the USA. The following link contains a current certificate from the company Google LLC. under the EU-US Privacy Shield:

link

Further information on data protection at Google can be found in the company's data protection declaration: link

9) Rights of the data subject

9.1 The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:

  • Right of access pursuant to Art. 15 GDPR: In particular, you have a right of access to your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing that affect you, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR for the transfer of your data to third countries;

  • Right to rectification pursuant to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us;

  • Right to erase pursuant to Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 (1) GDPR are met. However, this right does not exist in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

  • Right to restricting of processing pursuant to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data as long as the contested accuracy of your data is being verified, if you refuse to have your data deleted due to inadmissible data processing and instead demand the restriction of the processing of your data, if you need your data to assert, exercise or defend legal rights, after we no longer need this data after the purpose has been achieved, or if you have filed an objection for reasons of your special situation, as long as it is not yet clear whether our legitimate reasons prevail;

  • Right to be informed pursuant to Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the latter is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

  • Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another data controller, insofar as this is technically feasible;

  • Right to withdraw a consent given pursuant to Art. 7 (3) GDPR: You have the right to revoke consent once given in relation to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until revocation;

  • Right to lodge a complaint pursuant to Art. 77 GDPR: If you believe that the processing of personal data concerning you infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

9.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

10) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

11) Changes to the privacy policy

We reserve the right to change this privacy policy at any time in compliance with the applicable data protection regulations. The current version is available on the website. Status: August 2023.

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